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farrellestate.com.au provides shipping of goods and accept the return of goods under the following
conditions. If you visit or shop within this website, you accept these conditions.
Please read them carefully.
Shipping & Handling
Only orders from residents within Australia will be processed. If you live outside of
Australia and wish to place an order with our store please contact us with your order
so that we may provide you with for a quote on postage and handling.
All orders placed will be processed as promptly as possible. Once a payment has cleared
orders will be sent within 1 - 3 days via your chosen Australia Post postal method
(Registered Post). Shipping times may vary form 1 - 7 days depending on where in
Australia and the shipping method being used.
Warranty & Returns
Although all care is taken to securely pack your goods for transit, once your order is been
passed on to a postage service for delivery you agree that farrellestate.com.au is no longer
liable for any damage or loss that may arise during transit or delivery of any goods ordered.
Products that you have purchased from farrellestate.com.au that include a warranty will state
the warranty period next to the item on your invoice.
If you find that goods you have received from farrellestate.com.au are defective due to
manufacturing fault or fail in any way during the warranty period please return the faulty
goods with proof of purchase to us for inspection and / or replacement. All return freight
costs will be paid for by us.
farrellestate.com.au will not replace a faulty item under warranty if it is found that the item in
question has either been damaged in transit, abused, misused, altered, tampered with or used in
a way that it was not designed for.
Disputes
If you have a grievance regarding the postage, handling or warranty of any products purchased
from farrellestate.com.au please state your complaint in writing and send it to
Farrell Estate Wines
RE: (subject?)
PO BOX 926
Mildura Victoria
Australia 3502
Questions:
For questions regarding our Shipping & Returns Policy, or other policy related material you
can contact us via this link.
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