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Farrell Estate Wines respects and upholds your rights to privacy protection under the Australian 1988 Privacy Act and is
required to comply with this Act in respect of the collection, use, disclosure and handling of personal
information. This Policy details the practices we have adopted to protect your privacy, so that you
can feel confident about how we manage the personal information you entrust to us.
When and how do we collect personal information?
Personal information is any information that can be used to identify you. Farrell Estate Wines may collect
information from you including your personal information (such as name, email, phone number,
date of birth and postal address) through our website; when you contact us by phone or fax to place an order.
What do we do with the personal information?
Farrell Estate Wines primary goal in collecting personal information is to ensure that our consumers orders
are dealt with in the fastest possible time and to assist with any quality or feedback enquiries.
Your personal information is never shared, sold, rented or otherwise disclosed outside of our business
(except as required for any statutory or legal requirements) in ways different from what is described
in this Privacy Policy. We will take all reasonable steps to maintain the security and integrity of
your personal information including the use of computer access passwords, lock-up cabinets, and firewalls.
Information collected through our websites
We do not collect personally-identifiable information from you, unless you provide it to us
voluntarily and knowingly. This means you are under no obligation to provide personal information
when visiting our website. However, if you specifically agree to register for shopping from our
site we require your personal information to process orders. Highly sensitive information
such as credit card numbers are never stored as whole numbers on our secure server. This is to guarantee
that if security was at any stage compromised, the partial credit card numbers stored would be of
absolutely no use to anybody.
There are some features of our websites that require you to sign up to use such as our online shopping
feature. If you do sign up, we use the information you supply for the purpose of providing products,
product information or services you request only.
Cookies
Like many businesses, we sometimes use "cookie" technology on our websites. These cookies are stored
on your computer by your browser. When you log in, the cookie tells us whether you've visited us
before or if you are a new visitor. The cookie doesn't obtain any personal information about you
or provide us with any way to contact you and the cookie doesn't extract any information from
your computer. We use the cookie to help us identify website features in which you have the
greatest interest, so that we can provide more of what you want.
Links
Our website contains links to other sites operated by third parties. Farrell Estate Wines makes no
representations or warranties as to the privacy practices of any third-party site and is not
responsible for the Privacy Policies of other sites.
Can you access personal information that you have submitted to us?
If your personal information changes (such as your address), or if you no longer wish us to
keep your personal information on file, we will endeavour to provide a way to correct,
update or remove your records. If you believe for any reason that we are holding inaccurate
or incomplete information about you, you may ask us to correct it. If you wish to access
your personal information or if you have any questions about our Privacy Policy, or any
complaint regarding treatment of your privacy by us, please contact:
Farrell Estate Wines
RE: privacy query
PO BOX 926
MILDURA VIC 3502
Australia
Phone: 03 5022 7066
Fax: 03 5022 7066
Or alternatively contact us via this form.
What if our Privacy Policy Changes?
We will use information in accordance with the Privacy Policy under which the information was
collected. If we decide to change our Privacy Policy, we will post those changes on our
website so you are always aware of what information we collect, how we use it, and under
what circumstances, if any, we disclose it.
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